Configuring Refunds

Read about how to integrate Taxamo's refund features with your checkout process.

You can issue a refund in any of the following circumstances:

  • Partial: Where only some of the lines in a transaction are refunded.
  • Full: Where all of the lines in a transaction are refunded.

Where Taxamo bears the liability, a credit note is issued to the Seller.

To integrate refunds with your checkout process, use the Refunding Transactions request.

For more information, see Refund Transaction .

Process Flow

In this scenario, you want to refund all or part of a payment.

This is represented in the following graphic:

Refunds Process FlowRefunds Process Flow

Refunds Process Flow

The following table summarizes the steps of this process flow:

Step

Request

  1. Buyer requests full or partial refund.

n/a

  1. Seller logs refund from Taxamo.

Refund Transaction

  1. Taxamo issues credit note to the Seller.

n/a



If you need further help, contact support at https://www.vertexinc.com/en-gb/support-services/taxamo-customer-support.

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